I let him know that another Dynamex employee let me know that my delivery would happen tomorrow and I could expect to get a delivery window today. We owned our first Tempur- Pedic bed for 15years. If you’ve been looking for a new mattress, then you’ve no doubt heard of the Tempur brand. Wrong parts .. I had to spend over an hour to get through only for them to tell me there was a discrepancy in my order, but they couldn't tell me what. I said. Soo much happier now... Hesseng medium firm was the one we looking for 6 months.Firm but soft at the same time,it keeps stable your body temperature.I can t feel my wife movements during the night because of the self springs.Latex keeps the body relaxing.Best price for value.thanks ikea!!!! The delivery people didn't tell my neighbor they didn't have the mattress just made it seem like everything was grand! Never again! You can always use your regular bedding on this mattress as well. I have just gotten off the phone, so I hope the credit will show up in "2-3 business days." She made promise, later she went back on what she had said. It is more responsive than memory foam and bouncier. The mattress looks good to continue its domination in the market far into the future considering the high quality it has to offer. Ikea and its employees behave like gangsters when a customer complains about a not delivered as promised product. You told me it's from 11-3 and now is 9-11 and you are telling me at 9:05???) Minus four stars for the after point-of-sale customer service, which has tainted our whole experience. Unfortunately, I had the worst consumer experience of my life at IKEA. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. The mattress was still expensive but when you consider how long you use one it is well worth the cost. We can't really say anything unless we look at it first." The biggest waste of money.. : (. The temple-breeze memory foam adjusts perfectly to our bodies. I slept on the lame mattress for several months. He basically said that wasn't true and that I was shit out of luck. or Best Offer. Feet & Inches 5’3" x 6’6” Inches 63” x 78” Centimetres 160 x 200. No one called me back on 4/24 4/25 Received an email in the morning indicating my order will be delivered 4/26 without the 4-hour timeframe indicated. My husband is able to sleep all night for the first time in months, and I love the feeling of the mattress meeting your body when you move! It's not too firm it moves with you It's most comfortable mattress I have ever tried , and in almost month since purchase I have Better sleep , cooling affect has been excellent! The Ikea bed frames don't use a box spring or foundation and the mattress lies directly on slats. I just wanted to sell the mattress and get the whole thing over with. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I had to explain to them why I'm returning items I only just bought a little over an hour ago. My mattress was at aisle 24 bin 34. MALM. The supposed manager Jeff showed no real capacity to sustain an intelligent argument or satisfy a client's rights. A memory foam mattress, foam mattress or latex mattress is a soft and resilient mattress that has quite a few advantages. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. For the first few nights, I was a little achey after waking. Then off to the bed section of ikea. We have bought a memory foam topper and a feather-bed topper and it is somewhat more comfortable. I asked him to please not call me and ask me to "bring the mattress in." Thank you, TempurPedic! Superdry Womens Fuji Slim Double Zip Hooded Jacket. The mattress was very clean, other than the words "as-is" written on the bottom of the mattress (which was acceptable). I've purchased a lot of furniture and random things for the house over the years and some items are more long lasting than others but honestly I would recommend taking your money and going elsewhere. I now look forward to a good night's sleep. We can look at it to determine if it is defective. That was now 4 days ago. I love this mattress. Ikea is nice for those who plan to constantly replace their furniture but if you want something durable and is built to last, I would not, I REPEAT, not buy your shizzz here. My mattress keeps me cooler just as instructed. Simply the best night sleep I have ever had. The worst customer service I have ever experienced. The guy at the service desk assured me that YES the saturday I need my things delivered should not be a problem. Called back and was connected to the automated system which told me my order will be delivered from 11-3pm. The reason they gave us that they couldn't locate it in the warehouse! Again, no call letting me know they weren't going to show up. He said yes it is mold but the warranty is expired! Read on to learn if these mattresses will work for you specifically! Feet & Inches 4’7” x 6’6” Inches 55” x 78” Centimetres 140 x 200. I called the manufacturer and they advised that I must use a protector cover on the bed to protect my warranty but if I can't feel any cooler after applying the cover and a sheet then why should I keep this bed. I called a few hours later again and spoke to a very rude man named Michael who interrupted me numerous times. £54.99. When it was time to get a new matters we recycled our old CA. This one just four and half months! I guess you get what you pay for . I also got the the cloud pillow and no more stiff neck. I asked one of the assistance, he told me this have two location. Is he the gangster or are they all? The Pro-Breeze medium hybrid was the perfect choice for me. Management that does nothing to help. I've emailed that form a dozen times and left at least six messages on each of their voicemails. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. I called back into customer service and was told the drivers van broke down. Here is the painful part. The Ergo adjustable base combined with our new mattress is just perfect. Simply excellent quality at a good price. The restaurant is always clean and relatively fast, the store is clean and organized, was able to find a team member when needed near by and the cashiers are always quick and ready for their customers. I was helped by an Ikea worker, because I couldn't put everything on the cart by myself since it slid around when trying to put heavy objects on it. What suits you better. Like I bought a leather couch here and it cost me well over $1000 and the center started to concave not even a year into my purchase. The cooling aspect of the mattress is very unique from other memory foam mattresses and really does seem to draw the heat away from you body and keep the temperature cool. I used to have to sleep with a pillow under my knees, no more. The best investment. We can move without pain or disturbing eachother, its completely silent. Dhs 350. Delievery was scheduled labor day! I finally took it off and it feels better without it. There are some who didn't enjoy the feel of the mattress. Tempur Mattress Sale Now On - Order Tempur Mattresses Online or call our Tempur bed experts on: 0800 158 48 42. This is apparently the best mattress in Ikea.For the past one month, I am sleeping on a rug happily and I wake up without any pain. Tempur-Pedic is the memory foam mattress pioneer and a household name in the mattress industry. The Hesseng is advertised as being comprised of natural materials.Before buying this mattress, I was only getting a few hours sleep each night due to lower back pain. Upon delivery, I tried out the Hesseng without the mattress pad for a week. That I had to bring it in, and they would "look at it" to determine if it was defective. With 3 distinct layers; the TEMPUR® Durabase™, TEMPUR® support material and TEMPUR® extra soft material, all working in harmony to cushion your body with essential support. I now have been playing phone tag with both two customer service reps (extensions 1458 and 1378). Now began the first of our many "on hold" odysseys. Discover prices you can’t resist. Where should I begin? If you know what's good for you, please I advise you to take precaution when purchasing furniture from here. I didnt want a pillow top because they get sink holes, so I wanted to be able to replace the mattress pad rather than the whole mattress when the mattress pad fails.I checked out lots of mattress shops but couldnt get a mattress of similar quality with these features anywhere near this price, plus I kept getting the hard sell to upgrade which is very annoying!As someone else mentioned, it really did smell a bit like hay in the first day or two, in a nice way, but it doesnt smell at all now.I am very happy with it so far and will try to remember to post an update once I have had it a while, as I found it difficult to find enough reviews to make my decision. . Saturday: I never received a call from Dynamex. I believe that our old mattress was more comfortable. I suspect poor communication between Ikea and local delivery service they use. At 3pm called American Logistics. Sprung mattress 180x200 cm. It is a popular name brand mattress and part of the mattress powerhouse, Tempur-Sealy along with other name brands like Stearns and Foster. We thought all would be well, finally. I watched her go up to someone in the "Pick up line" and ask them if she could help them. It is a popular name brand mattress and part of the mattress powerhouse, Tempur-Sealy along with other name brands like Stearns and Foster. I told him to please be mindful when replying. "It's a mattress not a lamp. I like shopping in the store - definitely have had a range of experiences with their products from feeling like I got a great deal on something that lasted to a few items that did not wear well, but over all good experiences - however I am giving them one star for my latest saga with them and please Do NOT BUY A MATTRESS HERE!!!! No one could come look at it in my apartment. Woe be unto you, shopper, should you ever need to speak with a live rep: it is a cyber no man's land. Firm feel mattresses are the most supportive for many customers and are comfortable too. The delivery guys could have urinated all over the mattress and I would have been forced to accept the product. Firm. The mattress is unbelievably comfortable, but living in hot weather it is the cooling that has been a game changer for us. For a lamp or a trash can or a dish rack that would be fine. £6.95 postage. Mattress & furniture shopping is an oftentimes tedious and mundane task. Waited till 1pm. This was the last thing I needed after having worked overtime all week with family on their way into town and I only had ONE opportunity to get them some type of bed to sleep on before their arrival. For a little background, over the last 5 years, my wife and I have slept on virtually every high profile bed in a box out there. Think I'm going to like it. It's still a pretty sore subject for me, but I think potential shoppers need to know this. I went to Ikea yesterday to buy a king mattress and frame. Ikea is a very popular brand but manages to sell at an unbelievably affordable rate. I have wanted a Tempur-pedic bed for many years but could not afford it. Thank goodness for earbuds and other tasks. Additionally, my friend who bought the same mattress too faced the same issue.But Ikea is not ready to accept this. Recognised by NASA and certified by the Space Foundation. Replacement item and chest was scheduled/delivered/assembled a few days later (they combined delivery of the two items, which was convenient for all), but again, not at the originally appointed time. We left it at our old home which become a rental unit that was converted into a furnished rental. It is 3.5 hours later and nothing. Less than 2 months later the bed started to sag in the middle. I attempted to eliminate the smell and the dirty stain still exists. There are two lines labeled "Home Delivery" I got behind one person in one of the lines. I currently have a Tempurpedic mattress and I love it! Avoid at all costs. So here I am in my suit sweating as I gather all the items onto two separate carts. In hindsight I wish we had persevered with it but after a week we decided that it was ridiculously hard and we swapped it for the Hesseng medium/firm, which was a very, very, VERY bad idea. I don't like sales people most of the time because they are too pushy or most customer service people don't spend that much effort into explaining things, but this was a diamond in the rough. I'm not a huge fan of the message feature but the grand kids think it's cool. NEW YEAR SALE TEMPUR CLOUD ELITE 25CM KINGSIZE 200CM X 150CM . Return policy is not customer friendly! I have never experienced anything like this before: I went to Ikea Emeryville, CA to purchase a queen malm (brown veneer ash) bedframe, lonset slats, mattress and mattress pad. Shop early Black Friday deals. The combined product information, price and good reviews for the Hesseng sounded like what I was after; a firm and natural mattress without all the nasty chemicals. If so, we can talk about a replacement." No special mattress just one of their main ones they sell all the time. Sadly, not everyone rates these mattresses well for longevity. our first tempur-pedic lasted for 17 yrs, great bed, made a mistake and went with a number bed on the next one. This is a review for Dynamex (IKEA's delivery service) I bought a king size bed, slats, and mattress from IKEA and paid for a delivery service on Thursday. But I was waiting for 45 minutes still not get though the phone. This is my first time shopping at IKEA, very likely the last time. Agree with comments below. We did not want to swap the firm version for the medium firm, however, as we found the latter to be far less supportive. I took it in. I cannot believe that this company has such an incompetent working there, a real gangster! I have disassembled and donated my bed. These mattresses are better than average when it comes to support, which is ideal for those that are struggling with pain from a sagging mattress. Today my bed showed up, no mattress. These mattresses do well here, but some folks may experience less edge support over time. I'm grateful, I'm sleeping and wake up rested. The only thing I do not care for is the protective cover for the mattress it came with. Anyway, I asked one ikea sales floor person about whether the beam was supposed to come with the bed and she mentioned no. I drove to the store to purchase the Sultan Hultsvik (king size) bed, which retails at $749. So far so good. People after me have come and gone. Since we got our new beds (we got two Twin XL's and separate adjustable bases), my husband, for the first time since I've known him, has slept LONGER than I have! These mattresses should do well with edge support, but some who are heavier may experience some decline.Bowling Ball & Density TestsBowling ball tests are good measures of firmness and support. They said its the banks fault. Bed Frame, Box set, Mattress all in all just under $900. You may not even realize that you have these little pains, until you start sleeping on a TempurPedic. Wake up feeling like we slept on the floor. I waited 45 min behind 2 people. Like all things you read on the Internet, understand there is no better judge than yourself. So, before 4pm I gave Dynamex yet another call. I love my bed. Go to next slide - You may also like. At this point I should be surprised. I call IKEA, they tell me North American logistics has the mattress they just need to find it and they will call me. This means most sleepers leave positive feedback, but there are some rare low reviews. Every night since we've gotten our new beds, I've looked at him and said, "I LOVE THIS BED". Long story short, I've now been back to Ikea 4 more times since the initial purchase and return date and still nothing has been resolved. Waste of money. Double Mattresses. I went all the way back to the store to get answers and they said it wasn't delivered because the BOX SPRING COVER was out of stock! The Tempur® Cloud Range has three mattresses (with different thickness): The Cloud Supreme, Elite, and Luxe.These softer mattresses are ideal for smaller body sizes and side sleepers. Received no email, text message, or call from 11am to 3pm. I would definitely recommend it for someone looking a for a firm mattress and without being ripped off. I also mentioned that I was getting a foam mattress so she added a specific slat to get for a foam bed. DO NOT GO TO IKEA IF YOU NEED TO RELY ON DELIEVERY! I've ever tried ! More about these offers... Pillow & Accessory Specials: Comfort matters, and the little things in life can make all the difference. Come up with other options! It has been so comfortable since day one. Longevity is one of the most important things to mattress buyers, but due to new companies and products, it can be hard for shoppers to find out the truth. Long story short, that was a terrible idea!!! I am a big guy with 7 ruptured disc in my back and neck and usually toss and turn every 30 minutes at night and am now just turning 2 times a night and am sleeping great. Ordered a crib and mattress, haven't received the mattress....It's for my new born; 1. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. What a difference ! As a repeat visitor I keep getting let down by your terrible customer service and cheap furniture. I waited on the phone for hours to speak about a missing mattress and wrong parts 2. Hopefully that doesn't have wear implications. But after a few days it began to give for a great nights sleep. Insults to injuries abound! I checked the frame and how I put it together, and it was built fine. We go and everything seemed fine... until we got home. These mattresses have above average customer satisfaction scores. Some links on Slumber Search are referral links. I asked him to please talk to top level management and carefully weigh his response before returning my call. IKEA's customer service was so bad, I was waiting for 1 hour to finally someone answered my call. After several days of not seeing the refund hit my account I called Ikea. To be honest, the prices at Ikea are not even that cheap. Despite those that are cozy, this means that these mattresses have lower than average customer satisfaction. Exchanged it for LuxeBreeze 8•. Whether spring, latex or foam, every mattress type at IKEA is designed to offer comfort and support at a good price. While the bed definitely has helped with significantly reducing pain from my long standing back issues, it sleeps quite hot despite the fact I am using a Tempur Pedic mattress cover and sheets. That said, the data on the materials used, tests performed, and customer reviews can be a good guide to estimate longevity. Forgetting my wallet in the car, MY BAD, I finally checked out. We selected our items ($3000 worth) and chose to have Ikea deliver/assemble. I went to the returns to ask for a refund because I was truly done and at this point we wanted to just go home, and she politely went to check on my order again, and only then was my order picked and was getting ready to be pulled. We offer delivery methods for all your purchases. I also have figured out that if the room is cool then there is no soft conforming of your body. I don't have to waste half day. I slept like a baby, something I have not experienced in a long time. Choose a TEMPUR® mattress that actively adapts to your shape. I purchased a mattress and bed-frame, supposed to be delivered on Friday, August 21. I was very specific about the request. But we were unhappy with all of them. I have slept for 2 days in this bed which is the most expensive mattress for a full king(no split) and I have woke up sweating throughout the night. The coil mattresses also all have at least one layer of foam on top of the coils, and that foam can me poly foam or memory foam. I actually find that the quality of the furniture has gotten better over the years which is the ONLY reason this review gets 1 star, otherwise it would be zero if the choice was possible. The supposed store manager, by the name of Jeff acted rudely, abusive and when he realized that we did not accept his abuse decided to call two muscle men to force us out of the store, My wife and I are 60 year old persons just stating our right to get our money back for a product that was not delivered to us as agreed. Worst delivery service ever, they threw the new mattress upside down and left the wrapping on, onto the brand new bed frame (fjell the hardest to assemble piece we've ever put together). Neither was it a busy day or a time of a day either, mid week, mid morning.