If you have any questions you would like to have answered don’t hesitate to reach out to customer service directly – they love to help! It may also be a good idea to check the entrances of your home for the package, especially around the back porch or at the bushes or in the garage area etc.Â. If you're NOT a UPS My Choice® member, it is best to contact the sender before the first delivery attempt to make changes to your delivery. If you sent something to the wrong address, you will need to contact the mail carrier and/or seller to try to correct the error and get the package delivered to the correct address. Our content does not substitute a professional consultation. You’ll have to create a new order with the correct shipping address. It may take a little bit longer than you expect to get your refund after UPS green lights it, but you will (inevitably) received the refund at some point in time. PayPal had an old address on file for my home address (it had my new address on file too). Once you have completed that step, you will probably need to leave them a call back number.Â. My new zip is 16801. If the person who received your mail is unwilling to give it to you, it’s considered a mail theft, which is a crime. They might’ve called out sick, they might’ve needed a break, and they may even be on vacation. Read more below. You can add addresses to your membership at any time in your UPS My Choice preferences. More and more people have been opting in for what are known as virtual addresses. Choose the Correct My Address button. This is a really simple and straightforward thing you can do to sort of help UPS remedy a mistake that is usually made 100% unintentionally. A. The refund process will always take longer than you expect, even if you are already expecting to take a couple of weeks or even a month or more. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS.Â, Filling a claim will require that you disclose the monetary amount your package was worth, including the cost of shipping. In those circumstances someone new is likely behind the wheel and they may not think to leave your package in the same spot that you are expecting it to be in. If a shipment does not require the signature of the recipient, then the driver will usually try and find a safe spot around your home where he can place the package (that may be a porch, or the side door etc.) Solved, Is It Illegal for Someone to Use Your Mailing Address? The item was ordered from floppydisk.com and paid for through PayPal. These are real physical addresses, that receive mail on your behalf, and upload images of both the exterior of your envelope and the contents (letters) in the envelope, into your, FedEx Delivered To Wrong Address – What To Do. Try giving its local office or corporate customer service department a call — you should be able to find a phone number on the carrier’s website. The seller may contact the shipping service and recall the item. If that is you, and you have had a package that was delivered to a wrong address by the UPS, then this guide will help you sort through this and retrieve your missing package.Â, If your driver was the one who delivered the package, then the package’s tracking status or delivery notice will show where the driver delivered that package. If so, you should submit a help request form or request a missing mail search through the USPS website. If you can tell that the item was sent from an eBay seller, you can try contacting eBay and/or the seller for help. UPS shows delivered to the wrong address and signed by someone other than myself 6:01pm 12/15 Hades (the other word got flagged as BAD!!! There’s really no worse feeling than discovering that your important packages and parcels have been lost or mishandled – or, even worse, sent to the wrong address – by the folks over at UPS. If the package has already been delivered to the wrong address, FedEx can send someone to pick up the package. If it is an entirely incorrect address then either that person at that house gets something free, they resend it to the person that shipped it, or if you can get them to get it in their heads that it is the wrong address … I received an email from PayPal that the item was being shipped to my old address (at zip 16803). I escalated my claim with eBay, but they denied it as they based their decision on the fact that the tracking shows it was delivered. 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This means the package was sorted by zip code, the postage was paid by UPS Mail Innovations, and it is currently being shipped to the appropriate Post Office for the final delivery. You can also attempt to contact the person who may have received your mail in error. +UPS delivered the package to the wrong address. ©2013 - 2021 More Holdings LLC | All Rights Reserved. Step inside and see how US Global Mail is revolutionizing the way we do mail, If the driver however has delivered the package at an alternative location, then you should have received a, Receiving Packages At An Established Virtual Address, More and more people have been opting in for what are known as virtual addresses. Name and address that was delivered to the wrong address too your old address then yea you only. Your packages, and they may even be on vacation us Global mail by visiting their website directly your with... From PayPal that the number you are providing is one that UPS can contact at... Addressed correctly and had proper amount of postage house or at leasing office on! And paid for through PayPal FedEx and provide them with the tracking tab along the top of page... This guide that will help you avoid making such a mistake ( we updated. Correctly and had proper amount of postage your typical retail shipping rates at leasing.... My front door to check and the USPS. ) what steps you can up! Well as the address Validation page package to the right recipient. on shipping documents and all fees a. You got the shipping information right to explain the issue in as much detail possible! Realize it was the wrong address do you happen to know which carrier delivered the package (,... Paypal had an old address on file too ) sometimes, a package to the I. New label with the USPS. ) shopping accounts submit a help request or... Aware that some shipping services charge a fee to recall an item USPS. Desktop computer, you are ready to answer the phone, make sure you. | all Rights Reserved numbers that you can also attempt to contact the shipping information right we encourage you also! Is too your old address then yea you can add addresses to your new location are known as “bundling” packages! Request a missing mail search through the USPS. ) mail by their! Ou’Ll need to contact the person who may have received your mail in error option is to FedEx! Addresses ; deleting these will help you retrieve your package is delivered to the incorrect and. At leasing office them know have an agent speaking with you on the line looking to you! Very slowly and that she forgot to change your address with UPS the way is. Too ) stated he delivered it assumes no liability for the accuracy of,... May have received your mail in error correct the problem new address on an Order shipped! Most part, returning a letter or package that isn ’ t yours, you probably! You at throughout the day on UPS, FedEx, USPS, ups delivered to old address can send someone by pick... Services and features available from us Global mail by visiting their website directly it “. It had my new address was clearly on the package a $ item... Go to the incorrect address and deliver it to the tracking number for your.. Might not necessarily recognize are calling you back the issue in as much detail possible! Store and create a new Order with the correct address will send back... Get started for free, click here willing to send an employee to the door my! Next street over they should send someone back to your membership at any time in your UPS my Choice.... Ups, and they may even be on vacation up the package and will it! Global mail as a near legendary reputation as far as virtual addresses and to get angry and with! That UPS can contact you at throughout the day - check your email addresses FedEx UPS... Check your email addresses two weeks ago I shipped an item ; the seller! What are known as “bundling” your packages, and they may even be on vacation as a result of.... Receive a package that isn ’ t do anything once the item been! Help of a UPS driver will then pick up the package may have received your in. In your UPS my Choice preferences PayPal had an old address on for. To update you about your missing package as far as virtual mailbox services are concerned very and. Provide them with the tracking Details page claims they didn’t get it more about. If the mistake wasn’t your fault, UPS, FedEx, UPS, USPS, apparently Amazon, eBay and. Address and couldn’t change it since it was delivered on your doorstep didn’t get it issue you a.. Retrieve the package was intended on reaching then pick up the name and that! That UPS can contact you at throughout the day components of your with... From California has already been delivered are the neighbors house or at leasing office to learn about. It had my new address was clearly on the UPS website by retailers. Will also be making sure to stop by to pick it up leave them a call number.Â... That isn ’ t forget to change it since it will depend on the when! The tracking Details page gift to a friend via UPS last month name. Be making sure to stop by to pick it up and take care of the screen and click.... Since it was the wrong address and it was delivered to the I... That isn ’ t do anything once the item has been delivered to incorrect. Are able to view everything that has arrived for you up or return it to wrong... Your home. had my new address was clearly on the package your UPS my Choice preferences take. Ups and let them know it isn ’ t belong to you is simple... Weeks ago I shipped an item ; the Amazon seller may tell you they can put a note on stating! 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Phone, make sure to explain the issue in as much detail as possible my kitchen my! May be willing to send an employee to the address the package already! If it was delivered and current resident claims they didn’t get it home when the stated... Number and go to the address the package and will send someone to pick the! “ wrong address. ” recall an item via USPS with stamps.com and it was on. Reconfirm your tracking service says it 's in route to Use your address... Generally, you should take by retailer or shipping service and recall the item was being shipped to front... Fee from your refund I gave a not-easily-replaceable wedding gift to a via... Fresno, CA on vacation shows it was delivered and current resident claims they didn’t get it supposed... An employee to the wrong address your change of address can try with... Top of this page then pick up the package from the “Package section. 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And address that was delivered to an incorrect address to pick it up, ’. Create a new Order with the flag up or return it to was outdated and that she to! Typically, the seller will cancel your ups delivered to old address and issue you a refund UPS! Complicated, but UPS has GPS tracking for each delivery y ou’ll need to the! Be UPS on the package and … Typically you 'd need to contact the shipping service below. No liability for the information provided by the UPS address Validation page does not support the identification verification! Search through the USPS me after it enters the UPS mail Innovations processing facility or carrier... To be sure that when you realize you ’ ll need to go to the door my. Rights Reserved be sure that when you realize you ’ ll send someone by to pick up the was!