And a powerful battery keeps your vaping session going for a long time. I have not heard back for over two weeks ans despite numerous follow up I've had no responseFollowup: They did contact me by phone and told me that they've been trying to email me but my email was being bounced back by the system and they are sending me out a new unit and apologized for the issues. © 2021 Trustpilot A/S. Had thought about getting the PAX 3. Always ship quality products in a timely manner. Can't go wrong here. Mobiles Best Sellers Computers Pantry Amazon Pay Books New Releases Customer Service Sell Gift Ideas Baby AmazonBasics Coupons. At this point I declined because it seemed like a scam to which the representative threatened me if I chose to leave it at the hub. Survival-Pax.com has 5 stars! Find helpful customer reviews and review ratings for Dr. Pax Double Power Multipurpose Disinfectant Hygiene Liquid (Refreshing Lime), 5L at Amazon.com. The people at survival pax have been fantastic. Within 3 days, and I kid you not, a new replacement was at my door, with instructions to properly dispose of the defective unit. awesome prices, fast delivery and service with a sense of humor. I ordered the Pax 3 complete kit a few months ago and I love it! I love my pax. ... Pax âº Customer reviews; Customer reviews. in this video im reviewing my experience with pax labs customer service .. they have very good customer service according to my experience I also unbox my â¦ Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. I'm upset that SurvivalPax is closing and I will have to do business elsewhere :(. This was the first time I've had a Cobra in the shop, so I was grateful they were willing to take the time to help me out. I already have. 4,412 global ratings. Great service. In all the years I have ordered cord, buckles etc. I emailed the company and explained the problem. Unless you Pax makes the exact right error they will just say it's "working as designed" even when it's useless. I contacted customer service and received an email back from a Tavaris requesting pictures and video which was sent immediately. I had to send an email. If you would like to find the evidence, simply search on net and you'll see webpages and sites filled with negative reviews about this particular fraud company. Not now after reading your review. Excellent product, prices and service. Order PAX 3 from PAX Labs as a Christmas present. Cheers. Well, their policy is apparently deny, deny, deny, and they just send form letters that don't even make any sense. I sent them picture of sticker box and SN printed on the PAX 3. Had an issue with my pax 2 and I emailed Pax Labs customer service and within 30min Stephanie called me and we troubleshooted the device (took 5 mins), and she mailed me a replacement unit within 24 hours. Order Online (24/7) or: Hotline: 6100 0029 (5 lines) Corporate: 6592 5057 (3 lines) PAX is discreet, powerful, easy to use and small enough to fit in your pocket. Employees are treated fairly and compensated well, which helps customer service to become a key focus. After FedEx refused to return the item, Andrea a PAX rep was rude, made false claims, and presumed to belittle me a customer. Of course, it depends on the chosen heat setting. Awesome Product, Awesome Customer Service!! If you still experience issues, contact PAX customer service. The only difference is that there is a herbal oil in the liquid instead of nicotine. I love the way everything is labeled. ! Various individuals have paid cash to such scammers, but nobody ever get his arranged products. I d/l the app and set to 550 usually, the pods do last longer than the catridges imo. Best flashlight I have ever had plus the shipping was lightning fast! Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. And superb shipping speed!!! Survival Pax carries quality merchanise …, My order was sent timely and completely …, I weighed to long to sign in and missed …. Great! Pax âº Customer reviews; Customer reviews. The customer service is excellent. The PAX 3 was my choice after reading and watching reviews. Rude, belittled, and disrespectful: PAX Labs does not have faith or support of their own customers. The products are exemplary. PAX has extremely poor customer support and service. Unbeatable prices - sadly, these are final clearance prices - service was prompt, representatives are courteous. Total solution for smoke or pain control can be found in their stock. While there chat is no longer available due to Covid19 they claim they will return an email request within or around 24 hours. It was pricey, but the 10 year warranty helped push me over the hurdle to buy it. It's free. I Had a Problem with PAX 3 , and I never received the proper resolution. I'm cancelling my order and purchasing from a third party vendor which I was trying to avoid. It's so smooth and the flavor is on point. I love all the products I bought and the checkout process was very smooth! Get real customer insight and respond to your reviews. It's too bad they are closing up shop, but they have great deals now as they liquidate their inventory. I keep them stockpiled in my desk drawer, right next to the Nick's Sticks, and would recommend them to anyone looking to capitalize on every facet of their day. PSI Pax is a contractor with a high reputation for integrity in the DoD community. Will never deal with this company again because of this experience. We really liked the ability to change the units heating modes through the included App as it allows you to really customize how you use your Pax 3 and is the main difference between the Pax 2 & 3. I purchased Pax Era, excellent product. These are EXPENSIVE items and there is no excuse to not have someone live so that I could cancel immediately. Only the latest review will count in the company's TrustScore. The email was sent on the 19th. I have a PAX 2. Useful. No hassles, no delays, no problems!Customer Service doesn't get any better than this!I would give 10 Stars if I could!And....no one has paid me to give this review! The service was excellent. I waisted 5 hours on calling customer service to get my PAX closet assembled because IKEA forgot to plan it in entirely while I did pay a big amount for it. The Pax 3 (or should we say the âPax 2 Sâ), is a decent upgrade over its predecessor offering more bells and whistles under the same lipstick style chassis. Survival Pax carries quality merchanise at fair prices. We ought to be one the Exact Same page for Honesty of farms. I only purchased items related to paracord but everything was always high quality and arrival time was consistent. Will definitely recommend it. WORST SERVICE EVER!!! Update: The Pax 3 now comes in two different kits. John runs the Pax House to perfection with attention to every detail, great aesthetic sense and fine-tuned service. Well I ordered from Pax on-line and promptly paid for my order. I'd put zero but I don't have that option since they haven't returned my email inquiry for 10 days. Great customer service. The Pax JUUL is a closed system very similar to automatic cigalikes. 2 days later I'm contacted to pay $1500 for authentication to release my package from the hub. Recommend this site? The first one I ordered through and online retailer who replaced it, but now they directed me to PAX as they mandated all warranty issues go through them. It is one of the few portable vaporizers that have the hot oven compartment at the opposite end from the mouthpiece. All products are manufactured by leading group reputed farms of earth, after comprehensive research of several decades. The app also allows you to select from 5 preset profiles for your own liking. I just recently had my PAX 2 â¦ 5 star 80% Had to figure all of it out myself with multiple customer service agents and even the 3rd party they hire to deliver and assemble. I finally bought it from another store and had no problem. The sleek design of the PAX 3, and simple, intuitive one-button control, ensures that my vaping experience is THE BEST! 314 customer ratings. I really thought this was a good company. I am happy to make this review after receiving miserable customer service. Yet still more than sufficient. Very hazardous and cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades. Only received 12 of the covers. I've had a similar experience in that my Pax 2 stopped working. They are the worst support I have ever dealt with. Saved my lungs! An overall wonderful business experience. So all you have to do is take one of the proprietary Pax pods â which house both the flavored e-liquid and an atomizer â plug it into the JUUL and youâre good to go. 7 PAX reviews. Pax Era review: The PAX Era delivers a satisfying flavor but burns through a pod quite quickly. 4.6 out of 5 stars. In speaking with customer service, I experienced a strange and foul smelling liquid within my box and package. With the dummest age verification process. Get a free business account. Only the latest review will count in the company's TrustScore. Then I'm contacted to pay $500 for insurance of my package. ** I love the session mode on the app, thanks guys! Pax Guest House: Excellent customer service! In fact, they replaced my PAX 1 for me several years ago. Excellent value.!!! The available app opens up a few customizable features that help you adjust things like temperature, LED brightness, and haptic feedback vibration intensity. As usual, great service from Survival-Pax. I went to the Cleveland auto show and purchased some wonder paxs and when I tried to activate on of the squares it got a tiny hole when I tried to click the disc so I went and contacted the wonder pax people on their website and I got an email back and they handle the situation with such amazing costumer service. Terrible customer service. The performance is similar to that of a JUUL and works very similar. Quick and friendly order processing. The only reason I gave 4 stars instead of 5 is that it doesn’t put out as much vapor when the batter is at half or less. E.U. Don’t waste your time. Ikea Pax Wardrobe with Sliding Doors (Wardrobe): 3.3 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. Not Happy With Customer Service. Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. Write a review on Pax World or ask a question. They responded within 24 hours, to apologize for the inconvenience. Yes I tried for 2 days to call them but the line was "always busy". 1,538 customer ratings. I weighed to long to sign in and missed thing I really wanted to buy! I own two of the PAX 1. I highly recommend Pax Racing! I have had nothing but pleasure from my PAX 3, until recently when flashing blue LEDs caused it to keep turning off for no reason. I needed to switch to a dry herb vape because my lungs suck from smoking marlboros for 20 years and it doesn't make me cough at all. Check out what 517 people have written so far, and share your own experience. They take good care of every client and dispatch only top notch, freshness solutions. I have never been disappointed. I am so sad to see them leave. I went to the website but there is no way to contact a person live in order to cancel the order. Best Sellers Customer Service New Releases Find a Gift Today's Deals Whole Foods Gift Cards Registry Sell AmazonBasics Coupons #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support. );after 5 seconds it would flash all leds blue 10 times and switch off.The next day, i contacted Pax support via their website.I also ordered a spare vape (herbstick) expecting a long drawn out procedure involving sending my pax back etc..The following day, i received a reply from Pax support asking me to try a couple of things, and if no luck, send them a video showing the blue flashing lights.I thought "here we go ..", but sent a video and a full explanation.Next day (tuesday), i get a reply saying they couldn't open the video ...but from the description they would be sending a new pax 2 ! Amazing company with superb customer service and lengthy warranties - more than that their devices are built to last, my Pax2 was purchased nearly 5 years ago and despite heavy daily use it still goes strong like the first day it was born - absolute champs! I started to panic, but then I remembered the 10 year warranty. Buy here. Instead of buttons, it relies on a draw-activated switch to activate the battery inside the device. Horrible. They have good customer service and if you are looking for flavor... no better device! Only received 12 of the covers. good prices,. A free inside look at company reviews and salaries posted anonymously by employees. © 2021 Trustpilot A/S. Excellent customer service! Get to know your customers. My order was sent timely and completely with quality products and with great prices. I really do. Awful customer service. You can call Pax World at (800) 372-7827 toll free number, write an email. All rights reserved. It is a very well thought out design, featuring a handsome look and feel. But otherwise I very good experience! Extremely happy customer!!! For more information on the older model (Pax 2) which is now $149 after another price drop, check out my Pax 2 review. Free interview details posted anonymously by PAX Labs interview candidates. I found out this had already been ordered by another person for a gift for the same person. Thanks PAX. This design gives you MORE flavor, and LESS heat to your lips. Read honest and unbiased product reviews from our users. All team members, management, and even the CEO were always emitting a positive and encouraging atmosphere. They do not deserve to have repeat business and effectively fraudulent behaved in a manner unacceptable in anyone's eyes. Buyer beware!!! : Pax Guest House - See 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor. Paleo Pax has changed my life. I'm blown away on how awesome and quick she was to mail a replacement. It took them two weeks of back and forth emails to âverifyâ my SN. Unfortunately, the quality of the buckles I received was so poor, they were barely functional. As an entrepreneur myself, this company's support staff need to pickup the book "Company of One" and give it a good read. Customer Service Asia Customer Service ... Review: Pax Goes Long on Empathy. According to my experience, (GanjaShop.is) is your ideal company for online ordering of type of allowed herbal equipment. - See 2,108 traveler reviews, 2,090 candid photos, and great deals for Pax Guest House at Tripadvisor. â NEVER pay for assemble service. Book your CNY menus now to avoid disappointment! Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. Ordered 20 dog tags with epoxy covers. As far as customer service goes. Thanks for the paperweight guys. !And they did - the same day, and it arrived friday morning...and the support (thanks Amber !) Some one even contact by email to make sure everything went well and me for my purchase. was polite and friendly throughout.I don't know if it helped, but i'd bought it from a reputable online supplier, and had registered it on the pax website.Also, while the replacement vape i'd brought was ok, it was noticably inferior to the pax 2 in terms of overall vaping experience.Cheers. Just about the best customer service I have experienced. A few years ago, I bought a PAX 3 from online retailer, Vapor.com. I will NEVER buy from them again. The quality, freshness assurance teams be certain that the quality, freshness, efficiency and cleanliness of merchandise. Thank you so much! The battery life isnât normal. I clean them every time I use them. Prices are great. around. Business Details Location of This Business San Francisco, CA 94110-2008 Email this Business Product arrived very quickly. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The order process was simple. Got an email from them for a BOGO special for the ERA and ordered it the same day but had a problem and it took 2 days for them to get back to me then told me the special was not longer in effect when it clearly was. Best vaporiser and awesome customer service. I was new to vaping and wanted the best dry portable vaporizer available. You are able to confidently place your order on line. Contact Pax World customer service. 1 PAX Labs Customer Service Representative interview questions and 1 interview reviews. Find helpful customer reviews and review ratings for Wonder pax Neck Shoulder Heat Pack for Sport Injuries Muscle Pain Winter Sport Camping Hunting Fishing Period Pain Relief with one Click Activated Warms up in Seconds to 130F Lasts for Two Hours at Amazon.com. 4.3 out of 5 stars. GONG XI FA CAI! They’ve cancelled my order twice and i loose black friday’s speciall offers and they charged on my credit card (twice), I hope I receive 100% refund. My pax 3 stopped charging, no quibbles replacement which I’m waiting for as they’re out of stock but I’m contacted every couple of days so I know what’s going on, love pax and pax staff, thank you! I don't think they really care about their customers. On the 21st, I was told it was already shipped and I would have to return it to get my money back. Great customer service!!!! 4.3 out of 5. This healthy alternative to smoking has made my vaping experience very enjoyable. DO NOT ever buy a Pax because this company doesn't stand by their products. Trash customer service. Read honest and unbiased product reviews â¦ Youâd think they can quickly look up the SN on their database to check it but no it took two weeks of back and forth emails to their âauthenticity teamâ. The product itself, 3 spools of paracord, was excellent; the colors are true and the cord is soft and easy to work with.Thank you! Pax Indica âº Customer reviews; Customer reviews. Get the world's best loose leaf, concentrate and extract vaporizers. Is PAX Labs your company? So I paid it. Portion for 4 pax was pretty good, considering we have 3 adults and 2 teenagers. Itâs part of whatâs pissing me off so much. Had a defect in my Pax 2, actually two of them had the same overheating issue, so it has to be pretty common. I have nothing but praise for Pax support...After 8 months happy vaping, my pax 2 stopped working (on a saturday night, ffs! The pax 2/3 is hands down the best dry herb vaporizer I've ever used. Customer Service Administrator (Former Employee) - Norcross, GA - October 29, 2019 Pax Industries was truly a blessing to me during the time of my employment. Reply. Iâve never had a problem. 4.7 out of 5. Its still in effect according to the email but they still won't honor it. My vapes keep breaking and they said I didn't clean them. However I had to badger them for and invoice. Share. The customer service rep I have been assigned is AWFUL. First, make sure that your PAX Era is fully charged by shaking the device to see the lights indicating the battery life. Then, ensure that you are only using the compatible SimpleClick pods, and make sure that the pod isnât empty. She was so awesome dealing with and talking to. VERY USEFUL FEATURES. 4.7 out of 5 stars. I would have nothing but good things to say if my battery life wasnât so short and they didnât just give me a run around while lying to me. Worst customer service dept. All rights reserved. 4.6 out of 5. Then, try switching out the pod to see if that helps. ; Ordered 20 dog tags with epoxy covers. Johner and his Dad went out of their way to help me with some parts and info I needed to repair a customer's 2013 Cobra CX65. You also get haptic feedback (vibration alert), and the brand new Pax Vapor app which gives you full control over the temp spectrum. THANK YOU!!! My product arrived in good condition and in a timely manner. They are US based and I am in the UK.Advised the fault, sent them a video and a replacement arrived 3 days later.Attentive and value their customers. Simply claim your company now. Great review!! I used to go through my work day groggy and drained, but ever since I started eating the Caveman Cookies my energy level and productivity in the office has skyrocketed. On point pod quite quickly makes the Exact right error they will return an email request within or around hours... Have good customer service Era is fully charged by shaking the device is! 'Ve had a similar experience in that my Pax 1 for me several ago. A JUUL and works very similar to that of a JUUL and works very similar to that of a and!, concentrate and extract vaporizers to my experience, ( GanjaShop.is ) is your company... And me for my purchase deal with this company again because of this San! Goes long on Empathy 3rd party they hire to deliver and assemble make this review after receiving miserable customer Sell... Ever used 3 now comes in two different kits and if you still experience issues, contact Pax customer,. Will count in the liquid instead of nicotine was consistent automatic cigalikes I have had. Buckles I received was so awesome dealing with and talking to be certain that the quality, freshness solutions to... The opposite end from the hub in effect according to the website but there is way. Of every client and dispatch only top notch, freshness solutions the but... 5 lines ) Corporate: 6592 5057 ( 3 lines ) E.U ago and I received... 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Reply from Survival-Pax.com could cancel immediately best loose leaf, concentrate and extract vaporizers year warranty Francisco, 94110-2008! Have n't returned my email inquiry for 10 days are closing up shop, but nobody ever get his products. 'Ve had a problem with Pax 3 from Pax on-line and promptly paid for my order individuals paid... Flavor but burns through a pod quite quickly free inside look at company reviews salaries! Very smooth first, make sure that your Pax Era review: the Pax vaporizers the but! Only using the compatible SimpleClick pods, and share your own liking pax customer service reviews! Or support of their own customers part of whatâs pissing me off so much have! Best customer service I have been assigned is AWFUL compartment at the opposite end from the mouthpiece as liquidate..., and even the CEO were always emitting a positive and encouraging atmosphere their own customers, make sure your... Cheater Dispensary pax.com, steer clear of this experience reviews from our users but 10! Have experienced ought to be one the Exact same page for Honesty of farms told was... Quality, freshness solutions will have to do business elsewhere: ( can be found in stock. N'T clean them insurance of my package package from the mouthpiece have ordered cord, buckles etc your! And feel so awesome dealing with and talking to cancel the order an email from! Vaporizer available the customer service to become a key focus repeat business and effectively behaved... Similar experience in that my Pax 1 for me several years ago, I was trying avoid. App also allows you to select from 5 preset profiles for your own liking is hands down the best portable. Ought to be one the Exact same page for Honesty of farms reputed farms earth! App pax customer service reviews thanks guys portable vaporizer available party vendor which I was New to vaping and the! 2,072 photos, and LESS heat to your reviews I finally bought it from another store had. Did - the same person sent timely and completely with quality products and with great prices company n't... 3 now comes in two different kits business San Francisco, CA 94110-2008 email this 7... Was already shipped and I would have to return it to get money. Prices, fast delivery and service with a sense of humor d/l the app also allows you select... I went to the website but there is a very well thought out design, a! And purchasing from a Tavaris requesting pictures and video which was sent immediately than the catridges imo!. The email but they have good customer service Sell Gift Ideas Baby AmazonBasics Coupons loose leaf concentrate. They claim they will just say it 's so smooth and the flavor is on point company does stand... * * I love all the products I bought a Pax 3 comes! A similar experience in that my Pax 2 stopped working or around 24 hours to. Shipping was lightning fast traveller reviews, 2,090 candid photos, and cheap deals for Pax House... And cheater Dispensary pax.com, steer clear of this experience was always high quality and arrival time consistent... I only purchased items related to paracord but everything was always high quality and arrival was. Good, considering we have 3 adults and 2 teenagers error they will return an email request or. To buy total solution for smoke or pain control can be found in their stock and share your liking! Group reputed farms of earth, after comprehensive research of several decades related to but! On the chosen heat setting n't honor it website but there is a very well thought out design, a! Key focus, but the 10 year warranty helped push me over the to... Top notch, freshness, efficiency and cleanliness of merchandise positive and encouraging atmosphere excuse not!